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The Hotel Marketing 5.15 | Weekly Brief: September 29, 2025

Happy National Coffee Day! View some of the Coffee Day promotions for your own sanity, or use them as inspiration to come up with an on-the-fly on-property coffee promotion for your team.

In this week’s version of Hotel Marketers You Should Know:

Laurean Sahilices
Lauren and I had followed each other on LinkedIn for a while before officially connecting earlier this year, and we recently caught up again. Laurean has built an incredible career across some of the world’s most iconic destinations, from the Maldives to New Zealand, leading openings, activations, and photoshoots. She also founded The Hotel Marketing Lady, a community for hotel marketers, and regularly shares insights on LinkedIn, like her recent post that went viral (and a follow-up case study on the why behind it going viral).

Follow Laurean on LinkedIn or at The Hotel Marketing Lady.

Record-Breaking Fun Facts:

  • Did you know that KPop Demon Hunters is the most-viewed film on Netflix? It’s been on repeat at our house, so I’m not surprised, but be on the lookout for Halloween costumes, spin-offs, and trends that hospitality marketers should stay on top of.

  • Zach Bryan made history as the first artist to play Michigan Stadium, drawing 112,408 fans and setting the record for the largest ticketed concert audience in U.S. history. With another $5 million in record merchandise sales, The Big House has proven itself as a concert venue, opening the door for more record-breaking events. I was one of the many fans in the stadium seating (and got to see my millennial favorite, John Mayer). It was a true case study in how hospitality continues to evolve, from new revenue streams to new activations that can draw crowds in. Potential is a moving horizon.

Thanks for reading.

If this newsletter was useful, consider forwarding it to a hotel friend or team member.

― Marketing Briefs ―

News To Act On

⚡️ The State of Visual Communications // Canva

Spectacular! Give me fourteen of them right now.” ‘Tis the season of trend and “State of” reports, and I eat them all up.

The Canva State of Visual Communications report highlights how visual communication has become the most valuable workplace skill, shaping clarity, creativity, and collaboration across industries. It emphasizes that 90% of decision-making happens subconsciously, which makes visual clarity critical for influencing audiences.

Hotel Marketing Takeaway:

Optimize for subconscious cues: Invest in consistent color palettes, design systems, and photography that align with your brand identity to strengthen recognition and trust.

Collaborate visually with stakeholders: Use dashboards, visual reports, and content calendars that simplify complex data into digestible, visual formats for ownership and revenue teams.

⚡️ TikTok Provides Tips for Luxury Brand Marketers // Social Media Today

TikTok’s latest survey of luxury buyers shows that luxury is shifting from status signaling to identity expression, with purchases increasingly tied to emotion and personal meaning. Over half of TikTok users have bought a luxury item in the past four months, and TikTok advises brands to focus on storytelling, cultural remixing, and authentic creator collaborations to engage this audience

Hotel Marketing Takeaways:

➟ Optimize content for TikTok’s engagement cycle (listen, lure, loop, lift), encouraging re-interpretation and community conversation.

➟ Partner with creators who can authentically remix your hotel’s heritage or experiences in ways that feel fresh and relevant.

Of Note

Trending news, marketing news, and reports:

▶️ The Best New Hotels in the World // Michelin
Radar: Michelin will launch its new global Key distinctions on Oct. 8, 2025.
Did you know? If not a Global Key hotel, you can still be listed on the Michelin website. Their OTA functionality is part of the Tablet Hotels integration. Direct booking access is required, so your brand has to approve Tablet/Michelin as a distribution channel. I had to research this as part of a client request and found it interesting, so I'm sharing it with you!

▶️ Expedia Trend Report: 100-Day Countdown to Christmas // Expedia

▶️ Hard pass. Cold brew. Dad bod. Merriam-Webster adds over 5,000 words to ‘Collegiate’ dictionary // AP News

▶️ Marriott Taps Loyalty Members at HQ Event, Tests AI Chat // Skift

▶️ YouTube Labs: Shape the future of AI on YouTube // YouTube

▶️ Even More News: Instagram hits 3B monthly active users. Moodboards, while never out of style, are officially trending, with Google and Adobe launching their own versions this week. And speaking of trends, the newly optimized horizontal reel on Instagram is having a moment, and IG is also testing scheduling of stories. Meta launches Vibes, a tool for discovering and creating AI-generated videos. And TikTok lives on, likely to be bought by a new trio of billionaire owners, including Oracle, Silver Lake, and MGX.

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― Job Postings & Career News ―

Job Postings

I usually share remote hospitality marketing job postings, but I also include a few other roles to highlight which companies and locations are actively hiring.

Remote:

🌎 Social Media Coordinator | Remote | BCV

🌎 Digital Marketing Analyst | Remote | Springboard Hospitality

🌎 Digital Strategist | Remote | Crestline Hotels & Resorts

🌎 Corporate Director of Commercial Strategy | Remote | Welcome Group

In-Person:

🌎 Director, Brand Marketing, Luxury Brands | Plantation, FL | Marriott

🌎 Account Director, Lifestyle - Travel & Hospitality | Los Angeles, CA | PURPLE PR

🌎 Senior Director, Paid Media & Digital Marketing | North Bethesda, MD | Choice Hotels International

🌎 Area Director of Marketing | Phoenix, AZ | Denu Hotel & Spa & Ko’a Kea Resort on Poipu Beach

🌎 Task Force Digital Director | Norwalk, CT | HEI Hotels & Resorts

🌎 Corporate Director of Marketing | Newport Beach, CA | Quorum Hospitality

🌎 Corporate Director of Marketing - Luxury & Lifestyle Division | Miami, FL | Driftwood Hospitality Management

― Agency News ―

Who Worked On What

Tracking the agencies shaping the hospitality industry’s biggest moments while building an ever-growing resource list for hotel marketers. Did your agency land a new client, or are you working with a new hospitality-focused agency at your hotel that you want to highlight? Reply directly to this newsletter.

Tambourine wins seven Viddy Awards from the Association of Marketing and Communication Professionals

REYA Communications named US PR Agency of Record for Cheetah Plains in South Africa and Cabane Tortin in Switzerland. (via O’Dwyer’s)

SuitePad, an In-Room Tablet Provider, Opens US Office and Signs 10 Hotels Ahead of US Expansion

The Staffing Agency launches, incorporating its portfolio of hospitality-focused recruitment agencies, including The Chef Agency, The Estate Agency, The Resume Agency, and The Supermarket Agency.

― Hotel Marketer’s Calendar ―

There are less than 100 days left in 2025! To be exact, 93 days as of today.

30 // 60 // 90:

  • Oct 13: Columbus Day

  • Oct 31: Halloween

  • Nov 1 - 2: Dia de Muertos / Day of the Dead

  • Nov 2: Daylight Savings Ends

  • Nov 4: Election Day (US)

  • Nov 11: Veterans Day

  • Nov 13: National Dream Destination Day

  • Nov 27: US Thanksgiving

  • Nov 28: Black Friday

  • Nov 29: Small Business Saturday

  • Dec 1: Cyber Monday

  • Dec 2: Giving Tuesday

  • Dec 14 - 22: Hanukkah

  • Dec 24: Christmas Eve

  • Dec 25: Christmas

  • Dec 26: Start of Kwanzaa

  • Dec 31: New Year’s Eve

Up Next:

― Hotel Marketer Tactics ―

Tactics To Act On

How are your Q1 plans looking?

If you’ve hung out with revenue leaders long enough, you may have heard that “pace is won in Q1.” That means your ability to shape the year’s performance often depends on how well you execute in the first 90 days. To make sure you’re not scrambling mid-year, here’s a strategic checklist and rationale to include in your Q1 push, which you should start planning for now.

Why Q1 Matters: The Data Case

  • CoStar / Tourism Economics recently lowered their forecasts for 2025–26, citing softness in early bookings and more cautious consumer sentiment.

  • Lagging pace in Q1 can force you into reaction mode later, reducing optionality on rate, promotions, or inventory allocation (and stressful commercial meetings).

  • Business intelligence practitioners consider booking pace one of the most critical metrics, as it helps you read demand early, optimize pricing dynamically, and flag where your segments might underperform. Collaborate with your commercial team to ensure this metric remains healthy.

In short: If your Q1 strategy is vague or under-prepared, you’ll give up control over how the rest of the year unfolds.

Q1 Push Checklist

Agency & Vendor Contracts

If you wait until 2026 to change agencies, they enter on a learning curve, which can cost you performance against goals when expectations are highest.

  • Finalize or renew agency, media, and vendor contracts for 2026 now.

  • Issue RFPs, especially if you’re considering a switch.

  • Negotiate transitional support (handover periods, performance ramp clauses).

Budget Allocation

  • When it makes sense, front-load strategic spend in Q1 with a balance of awareness and conversion tactics. This ensures you capture early demand while driving direct bookings, leaving less reliance on OTAs later.

  • Keep 10–15% of your budget flexible for tactical pivots.

Loyalty & Partner Scheduling

High-visibility placements and partner promotions get scooped up quickly. If you leave this until Jan, you risk availability or cost escalations.

  • Hold key dates for loyalty email blasts (e.g. post-holiday, winter promos).

  • Secure partner placements (OTAs, co-marketing deals) early; reserve slots in their calendars.

  • Pre-book cross-sell/upsell placements for Q1 (airport ads, local media).

Campaign Planning & Creative Framework

  • Identify 3–5 major campaigns (e.g. winter escape, F&B, meeting deals).

  • Develop unified messaging, visual themes, and assets (banners, video, social templates) up front.

  • Build media plans and channel breakdowns (display, social, programmatic).

Web & Landing Page Audit

  • Inventory landing pages (promotional, meeting, packages) that need refresh. Check for old dates that will need to be updated in 2026.

  • Audit SEO, load speed, mobile responsiveness, UX flows.

  • Prebuild or template new landing pages for campaigns you plan.

  • Confirm tracking, UTM parameters, and analytics setup.

Pace & Forecast Sensitivity Preparation

Ensure you are aligned with your revenue and commercial teams, whether via regular meetings, check-ins, or reports, where you can identify signals based on goals you’ve set with your teams.

  • Run a granular pace report (by channel, segment, source) for Q1 vs last year.

  • Model scenarios for upside and downside (e.g. if bookings are 5–10% behind pace).

  • Define trigger thresholds (e.g. if group pace is down X%, you launch a flash promo).

  • Align with sales, revenue, and operations on actionable escalation paths.

Cross-Functional Readiness

If marketing drives demand that operations can’t support, guest experience suffers. Or campaigns stall due to missing approvals.

  • Coordinate with F&B, spa, and ancillary teams to seed packages early.

  • Brief operations and revenue on expected campaign surges so staffing and inventory align.

  • Confirm creative delivery timelines with procurement, legal, and brand.

Testing & Learning Plan

If every campaign is full-scale with no room for testing, you lose the ability to optimize midstream.

  • Build in A/B test windows (messaging, channel mix, promos).

  • Reserve a small portion of the budget for rapid experiments and learning early.

  • Set up post-campaign debrief processes and metrics review.

Contingency / Backup Plan

Q1 has calendar quirks (weather, holidays, slower demand), so allow for some buffer room to adjust.

  • Identify fallback offers or tactical promotions (e.g. 48-hour flash rate) to deploy if pace lags.

  • Retain a flexible media budget reserve (e.g., 10%) for opportunistic spend.

  • Monitor macro or booking signals weekly and plan thresholds for pivot.

― The Vibe Quotient ―

Following the Vibe

A weekly round-up of fresh inspiration and a closer look at experiential design, sensory branding, and the quiet details that define unforgettable spaces.

festive // A Holiday in Oz at Hotel del Coronado
Generations of families return to The Del each year, and for 2025 the landmark reimagines the season through the lens of Wizard of Oz author L. Frank Baum, who once called the resort his muse. Guests can stroll the “road of yellow brick” to a new Oz-inspired light show, skate by the sea, savor Victorian teas beneath Baum’s crown chandeliers, and marvel at thousands of holiday lights. With daily resort credits, a Holiday Concierge, and festive programming from November 21 to January 4, The Del creates a holiday tradition where nostalgia and magic meet.

community // PURE Life Experiences
Billed as the world’s leading experiential travel show, PURE brings the industry’s most visionary minds together each year in Marrakech. More than a marketplace, it is a community built on the belief that travel can transform lives, communities, and the planet. Through collaboration, storytelling, and relationship-building, PURE champions experiential travel as both an ethos and a movement, igniting ideas that go beyond business to truly Change Worlds.

design // Naviva, A Four Seasons Resort Immersion: Return to Stillness
Naviva brings its philosophy of slow, soulful luxury to Design Miami with Immersion: Return to Stillness, a bamboo pavilion inspired by its Punta Mita retreat. The installation layers cinematic forest and ocean visuals, wind and wildlife soundscapes, and a signature scent to create a multisensory pause from overstimulation. Rooted in biophilic design and crafted with Mexican artisans, the pavilion redefines luxury as simplicity, presence, and emotional connection. After Paris and Miami, it will return home to Naviva as a living part of the guest experience.

― What is the 5.15 ―

Based on a communication method by Patagonia founder Yvon Chouinard, the 5.15 is a weekly format designed to synthesize key insights in 15 minutes or less and be read in five. This newsletter applies the same principle to hotel marketing: concise, actionable trends and opportunities curated for industry professionals.

I’m Rachel Watroba, founder of ADCOTO Hospitality Marketing and publisher of The Hotel Marketing 5.15.

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